Deco Drive Rentals Privacy Policy

At Deco Drive Rentals, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Our services include luxury car rentals, classic car rentals, chauffeur services, short-term and long-term car leases, and event transportation.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1 Personal Data You Provide Directly

• Contact Information: Name, email address, postal address, phone number.
• Identification Information: Driver's license details (number, issuing country, expiry date), passport information, date of birth.
• Payment Information: Credit card details, billing address (processed securely via third-party payment gateways).
• Rental Preferences: Vehicle type preference, rental dates, pick-up/drop-off locations, additional driver details, special requests for chauffeur services or event transportation.
• Communication Data: Inquiries, feedback, and other communications you send to us.

1.2 Data Collected Automatically

• Usage Data: Information about how you access and use our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Device Information: Information about the device you use to access our services (e.g., device model, unique device identifiers).
• Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information.

2. How We Use Your Information

We use the collected information for various purposes, primarily to provide and manage our car rental and related services:

• To Provide Services: Processing your bookings, arranging rentals, contacting you regarding your rental, and fulfilling chauffeur or event transportation requests.
• To Process Payments: Managing financial transactions related to our services.
• Customer Support: Responding to your inquiries, providing assistance, and resolving issues.
• Improve Our Services: Analyzing usage patterns to enhance our website, services, and customer experience.
• Marketing and Communication: Sending you promotional offers, newsletters, and updates about our services, where you have consented to receive such communications. You can opt-out at any time.
• Security and Fraud Prevention: Detecting and preventing fraudulent activities, unauthorized access, and other illegal or harmful actions.
• Legal Obligations: Complying with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We may share your information with trusted third parties under specific circumstances:

• Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., payment processors, IT support, delivery partners). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to retain your personal data, we will securely delete or anonymize it.

6. Your Data Protection Rights (GDPR Compliant)

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have specific rights concerning your Personal Data:

• The Right to Access: You have the right to request copies of your Personal Data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

Our site uses "cookies" to enhance your experience. Cookies are small data files placed on your device. We use them for purposes such as:

• Enabling essential website functions.
• Analyzing site traffic and usage patterns.
• Personalizing your experience (e.g., remembering your preferences).

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us:

• Company Name: Deco Drive Rentals
• Address: 9 Jalan Merlimau, Singapore, Central Region, 301001, Singapore